Our friendly and dedicated team of Clinical Case Managers, Assistant Case Managers, and Administrative Staff form the essential infrastructure that enables us to deliver high-quality, responsive, and person-centred care. Click on the image for full profile.

Each member plays a vital role in ensuring our services run smoothly—from clinical assessments and rehabilitation planning to coordination, reporting, and day-to-day support.

Jenny Monk

Executive Operations Lead

Professional Summary

Jenny spent 17 years as a primary school teacher in…

Lynette Chirume

Clinical Case Manager

Professional Summary

Lynette’s clinical (RGN) experience spans over 20 years across General…

Experience

Key Case Management

Lynette provides bespoke case management input for both…

Professional Registration

Nursing & Midwifery Council NMC
BABICM - Registered Practitioner
Royal College of…

Qualifications

Higher Diploma in Adult Nursing: 2002
BSc (Honours) Nursing: 2008

Areas Covered

Kent
Essex
Greater London

Key Skills

Case management
Clinical Research
Infection Control
General Medicine
Chartered Management Institute, London
Introduction to team…

Eirini Tsaroucha-Kerr

Clinical Case Manager - Speech & Language Specialist

Professional Summary

Eirini is a Highly Specialist Speech & Language Therapist with…

Experience

Clinical Case Manager
Key Case Management LTD
January 2026 to Present

Manages multi-disciplinary…

Professional Registration

HCPC Registered Speech
Language Therapist – SL31175
RCSLT Member – RC0034222
Active participation…

Qualifications

BSc Speech Therapy (Distinction)
MSc/MEd Counselling &
Special Needs (Distinction)

Areas Covered

North of England

Key Skills

Advanced clinical reasoning, risk assessment and defensible documentation

Calm, structured practice…

Matthew Manifold

Clinical Case Manager

Professional Summary

As an Advanced Clinical Practitioner, Matthew possesses a unique blend…

Experience

Associate Case Manager
Key Case Management Ltd - 01/2025 - Current

Advanced…

Professional Registration

  • Health & Care Professionals Council (HCPC), PA08062
  • BABICM, Registered Practitioner

Qualifications

  • Postgraduate Course Independent Prescriber's Course 01/2018 - 01/2019 Keele University
  • Master…

Areas Covered

  • Cheshire
  • Lancashire
  • Yorkshire
  • Midlands

Key Skills

  • Extensive experience across a variety of healthcare settings
  • Clients with complex…

Linda Hall

Clinical Case Manager

Professional Summary

Linda is a diligent and pragmatic Registered Nurse with a…

Experience

Clinical Case Manager March 2025 - Present
Key Case Management

Professional Registration

City and Guilds 2001
Nursing and Midwifery Council

Qualifications

BSc Lincoln University
City and Guilds 1995
Salisbury School of Nursing…

Areas Covered

Midlands
North East

Key Skills

  • CHC Assessment
  • Clinical Leadership
  • Complex Case Management
  • Triage &…

Anita Maria Tunstall

Clinical Case Manager

Professional Summary

Anita is a forward-thinking and highly motivated Registered General Nurse…

Experience

Clinical Case Manager
Key Case Management Ltd June…

Professional Registration

  • Nursing and Midwifery Council: 88A2885E
  • BABICM Registered Practitioner

Awards

  • British Healthcare Award
  • Queens Nurse…

Qualifications

  • BSc Nurse Practitioner
  • Royal College of Nursing Credential - equivalent to…

Areas Covered

  • Northwest
  • Lancashire
  • Manchester
  • Liverpool

Key Skills

  • Advanced Clinical Assessment & Diagnosis
  • Prescribing & Medication Management -…

Michelle Slack

Clinical Case Manager

Professional Summary

Michelle is an astute physiotherapy professional with extensive experience devising…

Experience

Clinical Case Manager
Key Case Management Ltd - July 2025 to…

Professional Registration

  • Acupuncture AACP
  • Makaton Level 2
  • NVQ Level 3 Adult education and training
  • HCPC
  • BABICM…

Qualifications

  • BSc Hons- Physiotherapy June 2003
  • Post Graduate Certificate Non-medical Prescribing…

Areas Covered

  • Midlands
  • London
  • Greater Manchester

Key Skills

  • Independent Prescriber
  • Expert witness
  • Case Manager
  • Acupuncture
  • Rebound Therapy
  • Pain management
  • Hydrotherapy
  • Excellent leadership skills
  • Project Management
  • Experienced with…

Theresa Cole

Registered Dietitian

Professional Summary

Theresa is an experienced registered dietitian specialising in rehabilitation after…

Professional Registration

REGISTERED DIETITIAN, MBDA
BSc.DIETETICS (HONS), PG CERT APPLIED SPORTS NUTRITION
HCPC: DT…

Chloe Rees

Clinical Case Manager

Professional Summary

Chloe is an experienced Case Manager and Speech and Language…

Experience

Clinical Case Manager
Key Case Management LTD January 2026 to Present

Manages…

Professional Registration

Royal College of Speech and Language Therapists

BABICM registered practitioner

Member…

Qualifications

1981 – 1985 BA Combined Honours French and Spanish Queen…

Areas Covered

Monmouthshire
South Wales
Gloucestershire
Shropshire
Worcestershire
Somerset
Bristol

Key Skills

Complex case management (adult & paediatric brain injury)

Comprehensive client and…

Fatimah Parkar

Clinical Case Manager

Professional Summary

Fatimah is an experienced healthcare professional with extensive clinical experience…

Experience

Clinical Case Manager
Key Case Management Ltd - June 2025 -…

Professional Registration

  • Health and Care Professions Council
  • BABICM Member
  • Basic Life Support and manual…

Qualifications

  • BA Physiotherapy
  • MSc Physiotherapy -Successfully completed two-year post graduation, from Loma…

Areas Covered

  • London and Surrounds
  • Midlands
  • East of England

Key Skills

  • Sound knowledge of vestibular rehabilitation and paediatrics.
  • Experienced in being actively…