Linda Hall

Clinical Case Manager

Professional Summary

Linda is a diligent and pragmatic Registered Nurse with a strong, proven background in healthcare and exemplary communication and interpersonal skills developed through extensive clinical experience. A confident, resourceful and adaptable professional, Linda is able to respond to emergency situations calmly and operate efficiently within regulatory guidelines, while maintaining the utmost respect for patients at all times. She brings a positive outlook and sense of humour in the face of adversity, underpinned by methodical organisational and administrative abilities. Linda consistently delivers successful project outcomes through well-planned personal effort and effective collaboration within a team.

Experience

*Clinical Case Manager* March 2025 - Present

Key Case Management

  • Manages multi-disciplinary teams to provide comprehensive care and rehabilitation packages
  • Client- centred focus
  • Prioritises both short- and long-term client goals
  • Ensures care and rehabilitation were delivered efficiently and holistically.

*Best Interest Assessor* June 2023 - Present

*Continuing Healthcare Nurse Assessor* May 2025 - Present

*CHC Nurse Assessor* 2024 - 5

  • Undertook a varied caseload including DSTs, FNC reviews, 3 and 12 month CHC reviews, Fast Track DST reviews and checklists, alongside allocated case management patients requiring package of care increases and decreases.
  • Completed health reviews for complex care patients to facilitate discharge from hospital settings, including assessments for specialist requirements such as 1:1 carer provision for PDOC patients discharging to care homes and general reviews of 1:1 carer need for patients in care homes.
  • Participated in Level 1 dispute meetings with line managers and social services.

CHC Nurse Assessor Nottingham City Care 2019 - 2025

  • CHC Nurse Assessor and Interim Acting Clinical Lead, completing and triaging Fast Track DSTs, Joint Funding DST reviews, CHC and FNC reviews, D2A DSTs and checklists, whilst supporting case managers and ensuring 28-day KPIs were met.
  • Completed health needs assessments and discharge planning for complex patients transitioning from hospital to appropriate care settings, including costings, post-discharge checklists and onward referrals to DST or Social Services.
  • Undertook comprehensive case management responsibilities including safeguarding referrals, internal appeals, Independent Review Panels and, during the Covid-19 pandemic, acted as a key point of contact for fast-tracked patients and their families to ensure care needs were met.

Professional Registration

City and Guilds 2001
Nursing and Midwifery Council

Qualifications

BSc Lincoln University
City and Guilds 1995
Salisbury School of Nursing

Areas Covered

Midlands
North East

Key Skills

  • CHC Assessment
  • Clinical Leadership
  • Complex Case Management
  • Triage & Ratification
  • Discharge Planning
  • Dispute Resolution
  • Best Interest Assessment
  • Safeguarding
  • Stakeholder Liaison
  • Telephone Triage