Chloe Rees

Clinical Case Manager

Professional Summary

Chloe is an experienced Case Manager and Speech and Language Therapist with over 30 years’ experience across NHS, independent practice and complex rehabilitation services. She specialises in supporting adults and children with acquired brain injury, developmental disorders and complex needs, using a holistic biopsychosocial approach to improve quality of life.

She has extensive expertise in multidisciplinary team coordination, needs assessment and outcome-focused rehabilitation. Her background includes community services, specialist assessment centres and residential settings, giving her a strong understanding of the interaction between physical, cognitive, social and environmental factors in recovery. Chloe is known for her proactive, person-centred approach and for building dynamic, flexible support teams that keep clients at the centre of their rehabilitation.

Experience

Clinical Case Manager

Key Case Management LTD January 2026 to Present

Manages multi-disciplinary teams to provide comprehensive care and rehabilitation packages

Client- centred focus

Prioritises both short- and long-term client goals

Ensures care and rehabilitation were delivered efficiently and holistically.

Case Manager

2011- January 2026

Associate case manager for four case management companies, maintaining an independent caseload since 2015 Specialist in complex adult and paediatric brain injury rehabilitation

Experience supporting clients with spinal injuries, including facilitating return to competitive sport Strong biopsychosocial approach focused on improving quality of life outcomes

Highly skilled in client-centred rehabilitation planning and MDT coordination

Known for building dynamic, proactive and flexible support teams

Confident, sensitive communicator with a collaborative working style

Committed to ongoing professional development through study days and distance learning

Managed international and bilingual caseloads (Italy and UK-based Spanish
clients)

Speech and Language Therapist

Worked for the NHS as a community SLT, treating adults and children.

Transitioned into independent practice, providing services from a home clinic and to local authorities.

Supported children in school settings.

Part of the assessment team at the Discovery Centre, specialising in Development Coordination Disorder (DCD).

Worked in a residential centre for young adults with profound and multiple learning difficulties.

Extensive experience with: learning difficulties of various aetiology, autism spectrum disorders, DCD, stammering, language delay/disorder, dysphagia, aphasia, voice disorders, and cerebral palsy.

Experienced in working with all age groups.

Skilled in multidisciplinary environments, understanding the interdependence of physical, environmental, cognitive, and social factors in rehabilitation planning.

Professional Registration

Royal College of Speech and Language Therapists

BABICM registered practitioner

Member of Health and Care Professions Council ACPIN

Qualifications

1981 – 1985 BA Combined Honours French and Spanish Queen Mary College, London University
1989 – 1991 Speech and Language Therapy
(DipCCS) City University, London

Areas Covered

Monmouthshire
South Wales
Gloucestershire
Shropshire
Worcestershire
Somerset
Bristol

Key Skills

Complex case management (adult & paediatric brain injury)

Comprehensive client and carer assessment

Person-centred rehabilitation planning

Multidisciplinary team coordination and leadership

Service commissioning and resource management

Professional report writing and documentation

Liaison with medical, legal and care professionals

Advocacy and client representation

Goal setting and outcome monitoring

Risk management and safeguarding

Problem-solving and crisis management

Excellent communication and relationship building

Adaptability and proactive working style