Rachael Chadwick
Clinical Case Manager
Professional Summary
Rachael is an award-winning Case Manager and Chartered Physiotherapist with over 25 years of clinical experience across the UK and the Middle East. She specialises in complex case management, expertly coordinating care for clients with spinal cord injuries, brain injuries, and polytrauma throughout all stages of rehabilitation. Her
extensive background spans inpatient, outpatient, and community settings, enabling her to deliver truly holistic and personalised rehabilitation pathways that address physical, emotional, and social needs.
As a Senior Case Manager and Clinical Lead, Rachael has demonstrated
exceptional clinical leadership, guiding multidisciplinary teams and
shaping strategic care plans. She is highly skilled in preparing high quality
Initial Needs Assessment (INA) reports and excels in team coordination, supervision, and client advocacy—always striving for optimal outcomes through proactive, person-centred support. Rachael is deeply connected within the case management sector, leveraging her professional network to enhance service provision and foster collaborative care. She integrates lifestyle values into her practice, promoting wellness and sustainable rehabilitation. Her commitment to excellence and client-centred care continues to set her apart as a leader in the field.
Experience
Senior Case Manager
Key Case Management Ltd - July 2025 to Present
Associate Case Manager
HCML - Jan 2025 - Present
Clinical Lead
HCML - Apr 2021 - Jan 2025
Case Manager
Corpore - Sept 2017 - Apr 2021
Physiotherapist
NHS UK & International - Sept 2001 - Apr 2017
Professional Registration
- HCPC Registered
- BABICM Registered
- CMSUK Member
Qualifications
- Registered Physiotherapist
- BSc Physiotherapy
- PG Cert Physiotherapy
- PG Dip Psychology
Areas Covered
- South UK
- East of England
- London & Surrounds
Key Skills
- Complex case management - Expert in coordinating care for clients with spinal cord injuries, brain injuries, and polytrauma across all rehabilitation stages
- Clinical Leadership Proven ability to lead multidisciplinary teams and guide clinical strategy as a Senior Case Manager and Clinical Lead.
- Physiotherapy Expertise Over two decades of hands-on experience in physiotherapy across UK and international settings, including inpatient, outpatient, and community care.
- Holistic Rehabilitation Planning Skilled in designing personalised rehabilitation pathways that address physical, emotional, and social needs.
- Experienced in preparing high-quality INA reports.
- Team Coordination & Supervision
- Client Advocacy & Outcome Focus - Committed to achieving the best outcomes for clients through proactive advocacy and personalised support
- Industry Networking & Collaboration Well-connected across the case management sector, leveraging relationships to enhance service provision.
- Promotes holistic wellness and balance, integrating lifestyle values into her professional practice to support sustainable rehabilitation.
