Lucie Robertson
Clinical Case Manager
Professional Summary
Lucie has 20 years’ experience as a Registered General Nurse, extensively working in general and community hospitals, in rehabilitation and complex care. Lucie has also worked in nursing homes where she gained managerial experience as deputy manager. Lucie has worked in case management for the last 10 years, as well as providing rehabilitation and care for adults with Acquired Brain Injury, Spinal Injuries and complex Orthopaedic Injuries. Lucie is highly experienced in her understanding of the funding sources for complex care, both private and statutory. This enables her to assess and provide packages of care which are tailored to the individual service user’s needs. Lucie has a proven ability to set up and manage multidisciplinary teams, formulate action plans, and provide comprehensive client support. Skilled in clinical training organisation and staff development, with a focus on enhancing team performance and delivering exceptional rehabilitation outcomes. She is a full member of the Royal College of Nursing (RCN).
Experience
Care Expert
Jacqueline Webb & Co. - 01/2024 - Current
Senior Case Manager & Registered Manager
Key Case Management Ltd - 01/2021 - Current
Senior Case Manager
Complete Care Plus Services Ltd - 01/2015 - 01/2024
District Nurse
Blackpool - 01/2013 - 01/2014
Care Home Deputy Manager
The Old Prebendal House Shipton-Under-Wychwood, Oxfordshire
01/2011 - 01/2013
Healthcare Manager / Nurse Assessor
NHS Continuing Healthcare - Oxford - 01/2007 - 01/2010
Staff Nurse
Chipping Norton community hospital - Chipping Norton
01/2006 - 01/2007
- Nurse led rehabilitation community hospital.
Staff Nurse
The Nuffield Orthopaedic Hospital - Oxford - 01/2004 - 01/2006
- Specialist orthopaedic hospital.
Professional Registration
- Nursing and Midwifery Council, 01J0081E
- Royal College of Nursing, 1972699
- British Association of Brain Injury and Complex Case Management, 1107
- Case Management Society UK, 16-2380-CM
Qualifications
- BSc Hons Adult Nursing 09/2001 - 06/2004
- Oxford Brookes University Honours Level 3: Education & Training - 01/2021
Areas Covered
- North of England
- Midlands
Key Skills
- Effective case management.
- Identifying rehabilitation goals.
- Formulating action plans and supporting clients to achieve their goals.
- Managing long-term care needs.
- Establishing and managing of complex care packages.
- Assisting clients to recruit and manage their care staff directly.
- Organising and supporting clinical training and development.
- Organising and sourcing NHS continuing health funding for clients via local CCGs and Social Services.